We had a really good day yesterday – we filmed 3 testimonials with 3 separate organisations, for a great client of ours. Although their businesses are very different, the common denominator between each company, is that all the participants are blown away with the great service they get from our client.
Most happy customers are willing to give a written testimonial, however asking them to appear in front of a camera may take a little more persuasion. So here are 4 great tips on the best way to make sure your customers will say ‘yes’ when you ask them to give you a video testimonial.
One of our clients, telecoms company Matrix247 wanted to use some of the video testimonials we’ve produced for them ‘offline’ at a recent trade fair they were exhibiting at. The plan was to have a couple of large TV screens on the stand with USB sticks plugged in, from which…
One of the questions I often get asked is – How should businesses go about getting great customer testimonials? Of the many pieces of advice I could give, probably the most important and straightforward that I share is this – Don’t OVER-PROMISE AND UNDER-DELIVER, Do UNDER-PROMISE AND OVER-DELIVER. Do this correctly…
Over the last few weeks the truthful team have been really busy whizzing around the North West region filming and verifying video testimonials for numerous customers. We’ve met, accountants, lawyers, web developers, paper cup manufacturers, kitchen designers, dance instructors and nursery providers to name but a few, capturing their authentic customer feedback…